They are unable to turn leads into customers and end up blaming HomeAdvisor. However, I think that a big source of these complaints is business owners who can’t close the sale. But when you are paying $150 for a lead (which is the case for some services), it can be downright painful. When you pay $15 per lead, these bad leads get annoying. Low-quality leads are a real issue, but I wouldn’t call it a scam. And some of the bad leads are from competing businesses that are doing market research. Some of the bad leads are homeowners who are price shopping and don’t realize their curiosity costs contractors real money. Some of them are “dead leads” who don’t even answer the phone or respond when you follow up with them. I’ve personally dealt with dozens of bad leads. Many of the complaints in the comments on this page and on BBB are about HomeAdvisor “scamming” contractors with low-quality or fake leads. The real problem is with what those complaints are about. When you deal with that many people, complaints are inevitable. This doesn’t necessarily bother me, though, because they deal with tens of millions of projects every year and have over 100,000 small businesses using their platform. (Side note: This article alone has received over 280 comments from local businesses about HA – 90% of which are negative reviews. Even though they have an A rating, that’s still a lot of complaints. HomeAdvisor has had over 1,900 customer complaints with the Better Business Bureau in the last three years. Why the Controversy? Issue #1: Lots of complaints from other businesses Tip for getting better (and cheaper) leads while using HomeAdvisor.Should you use HomeAdvisor to grow your business?.Controversial issues to be aware of with HomeAdvisor.Here’s what I cover in this HomeAdvisor Pro (aka Angi Leads) review: So who’s right? And most importantly, should you use them to generate leads? That is the ultimate question I’ll answer in this article. Some businesses are experiencing massive success with the service, while others trash talk and describe it as a scam. However, it’s a controversial subject for contractors. In fact, it’s where I found some of my best clients for my handyman business. HomeAdvisor PRO (now called Angi Leads) is a fast and easy way to get customers and grow your business.
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